FLEXTHERM takes its role as industry leader seriously. For more than 25 years, we’ve focused solely on floor heating systems; they are our reason for being. And because it’s all we do, our efforts to provide top quality floor heating systems are not diluted by other products.
A pioneer in its field, FLEXTHERM introduced the floor heating systems technology as we know it today. Since, it has continuously increased its line of products and innovated while listening closely to the market to make sure to not only offer clients a reliable, durable and performing product, but also a product that they will love for a long, long time. Not surprising that FLEXTHERM refers to itself in jest as a “generator of happiness”.
Fully honoring its promise : “A unique experience, an expert to guide you along the way”, FLEXTHERM attaches great importance to the individuals it hires to help it reach its objectives. On one hand, the company is supported by a team of specialists that help the company thrive, whether it be the meticulous production team employees who build impeccable products or the devoted and considerate customer service specialists who take customer’s requests to heart. On the other hand, FLEXTHERM is the only floor heating manufacturer to have developed a national network of certified FLEXpert installers and FLEXboutik stores to guide clients. With this network, FLEXTHERM aims to offer every client a unique experience where satisfaction is guaranteed in terms of product quality, installation and before-and-after sale service.
Since customer service is at the very heart of our company, FLEXTHERM is proud of its team of customer service experts available from 8 a.m. to 8 p.m. EST, Monday through Friday, who are always ready to answer questions and offer support to clients before, during and after their projects.
OUR CLIENT COMMITMENT: A unique experience, an expert to guide you along the way.
OUR VALUES: Client satisfaction – Collaboration – Innovation – Integrity
OUR VISION: To become the preferred choice as a heating application partner.
OUR MISSION: To develop heating application solutions that are perfectly tailored to the client’s needs and inspire loyalty.
Since its foundation in 1991, FLEXTHERM has been able to maintain its enviable reputation as a floor heating industry leader due to the importance it gives to the quality of the products it manufacturers but also its focus on innovation and customer service. Learn more